Submission Due Date: 05/13/2025

Client  - State of Ohio

This position is onsite 5 days/week

The candidate will be supporting The Ohio Department of Transportation’s (ODOT) Information Technology ServiceNow Delivery Team and SPECIFICALLY, THE SERVICENOW PRODUCT.

This position will function as a skilled ServiceNow Developer within the Department of Information Technology. Potential projects include:

• Enhancement & maintenance of existing custom solutions

• Solutions development in the ServiceNow platform

• Service Catalog item development

• Participation in requirements and/or design review sessions

• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally 

• Ability to troubleshoot/debug issues in existing applications.

• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.

• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)

• Ability to conduct demos with client stakeholders and elicit feedback.

• Ability to work in an Agile project management environment

• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills

• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling

Required Skills:

• 6+ years ServiceNow Client and Server JavaScript coding experience (Ex: Catalog Client Script, Business Rules, Script Actions, Script Includes, UI Pages, JellyScripts, etc.)

• 6+ years ServiceNow Client and Server Scripting APIs (Ex: GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, GlideAjax, etc.)

• 6+ years experience building custom workflows

• 3+ years HTML/CSS/AJAX development experience

• 3+ years role/group-based ACLs configuration and debugging

• 1+ year of Service Portal development

(e.g. Widgets, Service Portal Pages, AngularJs)

Desired Skills:

• ServiceNow CSM or PSDS Experience

• ServiceNow Certified Application Developer

• ITIL V3 Foundations Certification

• UX/UI Design